Embedded Files
You can't optimise what you haven't documented.
This is an interactive tool identifying up to 3 recommended metrics for each stage of your Customer Value Journey. By measuring and recording the data each month, we'll soon be able to identify what tools and tactics which are 'working' or 'not working' within your business. Please note: It's important to delegate tasks and responsibilities to team members within your business - ensuring this data is recorded and documented consistently.
Growth Scorecard.
It was identified there were still plenty more opportunities for building out further avatars for your business. This can sometimes mean more Growth Scorecards to suit the relevant avatars, as your business scales and grows. Chilli is more than happy to assist you with facilitating another 'Growth Scorecard' build-out, however, we've also provided the necessary resources for you to facilitate this exercise as well!
Click the buttons provided to view the tools used in the workshop.
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